Privacy Policy

Privacy Policy

Effective Date: April 29, 2025

Overview

This Privacy Policy explains how VibrantRelief (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from [your website URL] (the “Site”). By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

A. Personal Information You Provide

When you make a purchase or attempt to make a purchase through the Site, we collect:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed via Shopify or third-party payment gateways)

  • Any additional information you submit through forms or communications

B. Automatically Collected Information

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Time zone and device location

  • Pages visited, time spent, and interactions with the Site

  • Referring URLs (such as search engines or social media platforms)

  • Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order updates and customer support communications

  • Screen for fraud and security risks

  • Customize and improve your shopping experience

  • Send marketing emails or SMS (if you opt in)

  • Conduct analytics to understand Site performance

3. Sharing Your Information

We share your personal information with trusted third-party service providers to support our operations, including:

  • Shopify, which hosts our online store: Shopify’s Privacy Policy

  • Payment gateways, like PayPal or Stripe

  • Email marketing and SMS tools, like Klaviyo or Postscript

  • Analytics tools, such as Google Analytics: Google opt-out

  • Advertising partners, like Facebook, Google, or TikTok (see Section 4)

We may also share your data to comply with laws, respond to lawful requests, enforce our Terms of Service, or protect our legal rights.

4. Behavioral Advertising & Analytics

We may use your information to deliver personalized ads on platforms such as:

You can opt out of interest-based advertising through YourAdChoices or browser settings.

5. Your Rights

A. U.S. Customers

You may:

  • Access, correct, or delete your personal data

  • Opt out of marketing emails or texts at any time

  • Contact us for questions or concerns about your data

B. California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal data we collect, use, or share

  • Request deletion of personal information

  • Opt out of data “sales” (we do not sell personal data)

To exercise your CCPA rights, email us at [Insert Contact Email]. We may need to verify your identity.

C. European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access, correct, or delete your personal data

  • Right to data portability

  • Right to restrict or object to certain processing

  • Right to lodge a complaint with a supervisory authority

Our legal bases for processing your data include: your consent, contract fulfillment, legal obligations, and legitimate interests.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings.

Cookies help us:

  • Keep you logged in

  • Understand how visitors interact with our Site

  • Deliver relevant advertising

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal or regulatory obligations

  • Resolve disputes or enforce agreements

You may request deletion of your data at any time (see Section 5).

8. Data Security

We follow industry best practices to protect your data, including encryption (SSL/TLS) and secure processing through Shopify and payment gateways. However, no method of transmission over the Internet is 100% secure.

9. Do Not Track

Our Site does not respond to “Do Not Track” signals due to the inconsistency in how browsers communicate them.

10. Children’s Privacy (COPPA)

Our Site is not intended for children under 13. We do not knowingly collect personal data from children. If we learn a child has provided us personal information, we will delete it. Parents may contact us to request removal.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page and reflected by an updated “Effective Date.” Continued use of our Site after changes constitutes your acceptance.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: VibrantRelief.help@gmail.com
🌐 Website: https://vibrantrelief.shop/pages/contact?contact_posted=true#ContactForm